You're launching a website. Sort the legal pages now.
The product is ready, the site looks good, and the last thing you want to think about is a privacy policy. Fair enough. It is also the exact page customers, payment providers and ad platforms go looking for.
Australian sites need a small set of standard pages: what you do with visitors' data, the rules for using the site, and, if you sell, the terms behind each sale.
Ours are free. Not free-trial free, actually free. Generate them, put them in your footer, and get back to launching.
Start with the privacy policy
The document for this
Privacy Policy
FreeFree. Required in practice if you collect so much as an email address, and the ad platforms ask for it.
Not sure this fits your case? Describe your situation and we'll tell you what you need, or if it needs a real lawyer.
Describe your situationYou might also need
Website Terms of Use
FreeFree. The rules for using your site, including what you are not liable for.
Terms & Conditions of Sale
FreeFree. If you sell anything on the site, this is the contract behind each sale.
Refund Policy
FreeFree. Australian Consumer Law sets refund rights, and your policy needs to state them correctly.
Shipping Policy
FreeFree. If you ship orders, say when they leave and what happens when they are late.
All five take about ten minutes together, and each comes with plain-English guidance on where to put it on your site.
The questions everyone asks.
Still unsure? Describe your situation and we’ll tell you what you need, or when you need a real lawyer instead.
No jargon, no upsell.
- Do I legally need a privacy policy in Australia?
- Most small businesses sit under the Privacy Act's $3 million turnover threshold, but the exceptions are wide, and the practical answer is yes anyway. Google, Meta and the app stores require one before you can run ads or list an app, payment providers expect one, and customers look for it before they hand over an email address.
- What is the difference between terms of use and terms and conditions of sale?
- Terms of use are the rules for visiting and using the site itself. Terms and conditions of sale are the contract behind each purchase: payment, delivery, returns. An informational site only needs the first. A site that sells needs both.
- I sell services, not products. Do I still need a refund policy?
- Yes. The Australian Consumer Law guarantees apply to services too, and a policy that states those rights correctly protects you as much as the customer. You can skip the shipping policy though, that one is only for physical orders.
- Why are these documents free?
- They are commodity documents every online business needs, and charging for them creates friction without adding value. We ask for your email to send the download, and when you later need a contract or a letter of demand, you will know where we are.