How is this different from terms of use?

Terms of use govern using your website. Terms and conditions of sale govern the transaction: the order, the payment, delivery and returns. If you sell, you want both.

Do I need these to sell online?

You should have them. They set the contract for each sale and make your obligations and your customers' rights clear, which prevents most disputes before they start.

Yes. Free to generate, email to download, no subscription.

Do they cover subscriptions or a marketplace?

Yes. Turn on the subscription option for recurring payments, or the marketplace option if buyers and sellers transact through you, and the relevant clauses are added.

Do they deal with the Australian Consumer Law?

Yes. Consumer guarantees cannot be contracted out of, so the terms are written around them rather than against them.

Free terms and conditions template for Australian sales

The contract behind every sale you make online.

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What this document does

This covers how orders are placed, pricing and payment, delivery, and the consumer guarantees and returns your customers are owed. It handles subscriptions and marketplace terms too, if you run them. Built for the Australian Consumer Law and free to generate.

The questions we’ll ask

Your business
Contact and jurisdiction
How you deliver
Orders and checkout
Subscriptions
Subscription cancellation and changes

You preview the finished document with your answers in it before you download.

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How is this different from terms of use?: Terms of use govern using your website. Terms and conditions of sale govern the transaction: the order, the payment, delivery and returns. If you sell, you want both.
Do I need these to sell online?: You should have them. They set the contract for each sale and make your obligations and your customers' rights clear, which prevents most disputes before they start.
Is it free?: Yes. Free to generate, email to download, no subscription.
Do they cover subscriptions or a marketplace?: Yes. Turn on the subscription option for recurring payments, or the marketplace option if buyers and sellers transact through you, and the relevant clauses are added.
Do they deal with the Australian Consumer Law?: Yes. Consumer guarantees cannot be contracted out of, so the terms are written around them rather than against them.

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