Australian legal document
Service agreement template for Australian businesses
For agencies, consultants and trades who deliver work for clients.
What this document does
This agreement locks in scope, fees and payment timing, and sets out what happens when a client pays late or changes their mind mid-project. It is written to the Australian Consumer Law, so your terms and the guarantees your clients are owed line up. You answer a few questions and download it ready to send.
What’s included
- Services and scope of work
- The client's obligations
- Fees, invoicing and payment terms
- Suspension of work for non-payment
- Variations when the scope changes
- Intellectual property ownership
- Confidentiality
- Warranties, liability and consumer guarantees
- Term, termination and dispute resolution
Questions people ask
- What is the difference between a service agreement and a contractor agreement?
- A service agreement is what you give your clients when you deliver work to them. A contractor agreement is what you give people you hire to do work for you. If you run an agency, you likely need both.
- Can I stop work when a client does not pay?
- Yes. The agreement includes a suspension clause, so you can pause the work when an invoice is overdue without breaching the contract yourself.
- What about scope creep?
- The variations clause sets out how changes to the scope are agreed and charged, so extra work does not turn into free work by default.
- Does it deal with consumer guarantees?
- Yes. Where the Australian Consumer Law applies, those guarantees cannot be contracted out of. This agreement is written around them rather than pretending they are not there.
- Is it a subscription?
- No. $39 once. Reuse it for every client. No monthly fee.
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Ready for your service agreement?
$39 once, no subscription, ready in about 15 minutes.