What is the difference between a service agreement and a contractor agreement?

A service agreement is what you give your clients when you deliver work to them. A contractor agreement is what you give people you hire to do work for you. If you run an agency, you likely need both.

Can I stop work when a client does not pay?

Yes. The agreement includes a suspension clause, so you can pause the work when an invoice is overdue without breaching the contract yourself.

What about scope creep?

The variations clause sets out how changes to the scope are agreed and charged, so extra work does not turn into free work by default.

Does it deal with consumer guarantees?

Yes. Where the Australian Consumer Law applies, those guarantees cannot be contracted out of. This agreement is written around them rather than pretending they are not there.

Is it a subscription?

No. $59 once. Reuse it for every client. No monthly fee.

Service agreement template for Australian businesses

For agencies, consultants and trades who deliver work for clients.

Ready in about 15 minutes

What this document does

This agreement locks in scope, fees and payment timing, and sets out what happens when a client pays late or changes their mind mid-project. It is written to the Australian Consumer Law, so your terms and the guarantees your clients are owed line up. You answer a few questions and download it ready to send.

The questions we’ll ask

You (the provider)
The client
The engagement
Scope
Client cooperation
How you charge

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What is the difference between a service agreement and a contractor agreement?: A service agreement is what you give your clients when you deliver work to them. A contractor agreement is what you give people you hire to do work for you. If you run an agency, you likely need both.
Can I stop work when a client does not pay?: Yes. The agreement includes a suspension clause, so you can pause the work when an invoice is overdue without breaching the contract yourself.
What about scope creep?: The variations clause sets out how changes to the scope are agreed and charged, so extra work does not turn into free work by default.
Does it deal with consumer guarantees?: Yes. Where the Australian Consumer Law applies, those guarantees cannot be contracted out of. This agreement is written around them rather than pretending they are not there.
Is it a subscription?: No. $59 once. Reuse it for every client. No monthly fee.

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